CenterLine's future is based in Strategic Technology services. In today's economic climate, businesses must concentrate on building technology efficiency and effectiveness. It is almost impossible for businesses to gain and maintain a competitive edge with a "wing it" approach to technology planning and management. CenterLine has developed strategic technology solutions that help businesses position themselves for opportunity, growth, and flexibility. We want our clients to run their businesses with the knowledge that technology is working for them, not against them. Technology Planning & Budgeting Many businesses address technology planning and budgeting as an afterthought. Unnecessary and unplanned technology expense, as well as business disruption and network downtime due to outdated equipment and software can cause financial hardship for any business. CenterLine assists clients with assessing the current technology planning and budgeting strategy, prioritizing short-term and long-term technology needs, and estimating costs involved. Vendor Management Proper vendor management is a key component to the success of any technology program. Businesses often use numerous vendors to provide specialized technology services, but aren't sure where each vendors responsibilities stop and start. CenterLine assists clients with vendor identification, research, selection, and management. We ensure vendors are acting on behalf of our clients and are providing services with an expected level of competence. We have found that vendors improve their response times and service levels when they are effectively monitored. Project Management Businesses often attempt to implement technology projects without a proper management strategy. This typically results in unnecessary implementation delays, over spending, extended troubleshooting and testing periods, and the need to seek additional expertise to get issues resolved. CenterLine assists clients with developing a project management strategy that addresses possible issues and roadblocks before they occur. We also actively monitor the status of the project using expected timelines, key participant meetings, and project cost formulas. CenterLine acts as a facilitator and works to eliminate problems that could derail a project. Business Continuity Planning & Testing Most businesses consider a media backup strategy to be sufficient for disaster recovery planning. However, a reliable Business Continuity Plan is much more comprehensive. It should include key personnel responsibilities, a temporary business location, and a periodic testing schedule. CenterLine assists clients with identifying critical data and technology services, designing a plan to access the data and services as quickly as possible following a business disruption, and on-going testing to ensure the reliability of the plan. Technology Staff Hiring & Training Identifying and hiring the right technology personnel is critical for a dependable and efficient technology support strategy. The on-going training and testing of the technology staff is necessary to ensure that appropriate technical expertise is available when needed. CenterLine assists clients with assessing technology support needs by performing a technical support needs analysis. We also assist with technical staff interviewing, hiring, and establishing training and testing programs.